Privacy notice

When you contact us or submit an inquiry, we use your information to coordinate availability and respond with the details you need for your request.

What we collect

  • Contact details (name, email, phone)
  • Request details (preferred date, travelers count, notes)
  • Optional preferences (budget range, lodging help, contact method)

If you include additional context (like accessibility needs), we use it only to support your request.

Why we use it

  • To reply and coordinate your requested experience
  • To share confirmation details and practical meeting guidance
  • To provide support if you have questions before your date
  • To keep communication aligned with your preferences

We don’t sell your information.

Updates and control

If you opt in to receive email updates in your request, we’ll send messages related to your inquiry and booking details. You can ask us to stop updates at any time.

How long we keep information

We keep your information only as long as needed to respond to your inquiry and support your experience, and for legitimate business and compliance purposes.

Your choices

Have a question about your information? Contact our support team and we’ll help where we can.

Need help?

Contact us with your request details and the support topic you need. We’ll guide you to the right answer.

Get in touch Submit a request